Support / Basics

Plans, billing and security

Three tiers are on sale: Starter (100 GB), Essential (200 GB) and Standard (500 GB), each priced under the big providers at the same size. Business (500 GB, 25 people, the Team folder) is for a growing team rather than a bigger drive.

Change or upgrade your plan from Settings → Plan and storage. Any plan change carries a 14-day refund.

For your account’s own security: add an authenticator app or a security key/passkey under Settings → Security — either one means a stolen password on its own is not enough to sign in.

FastDrive also emails you the moment your account is used from a browser it has not seen before, or a new device or app password is added, with a one-click link to secure the account if it was not you.